Zendrop Review (2023): Scam or Legit?

In today’s digital age, owning an online store has become a gateway to building a successful eCommerce business. Whether you’re starting on platforms like AliExpress or Shopify, the journey to becoming an online entrepreneur requires skill, expertise, and a deep understanding of the product you want to market. 

In this review, we delve into the world of dropshipping and explore Zendrop, a prominent dropshipping marketplace. As an unbiased reviewer, it’s important to note that I’m not affiliated with Zendrop in any way, ensuring that you receive an honest and unbiased evaluation. So, let’s dive in and find out if Zendrop is the right choice for your dropshipping journey.

Introducing Zendrop: Empowering Dropshippers

Zendrop is a B2B e-commerce platform that serves as an intermediary between reputable wholesalers and retailers engaged in dropshipping models. One of the biggest challenges dropshippers face is dealing with mislabeled products, long delivery times, and language barriers when working with platforms like AliExpress. 

Zendrop aims to overcome these obstacles by providing 24/7 access to English-speaking support, ensuring faster shipping times, and offering custom packaging and branding options.

Zendrop Review

Understanding the Inner Workings of Zendrop

Zendrop distinguishes itself by directly collaborating with Chinese manufacturers and suppliers, which allows them to offer the best possible prices to their customers. Once an order is placed on Zendrop, the company takes care of everything, from sourcing the product and managing inventory to packaging, branding, and direct shipment to the end customer. 

This is in contrast to the AliExpress experience, where multiple middlemen often increase costs, introduce uncertainties, and complicate the overall process. Zendrop ensures that all vendors on their platform are legitimate businesses, saving you time and effort in finding reliable service providers.

Understanding the Inner Workings of Zendrop

Decoding Dropshipping: A Primer

Before we proceed further, let’s take a moment to understand the dropshipping model. Dropshipping enables sellers to operate an online store without the need to manage or store inventory. 

Instead, sellers transmit customer orders to a third party, such as a manufacturer, retailer, or wholesaler, who then fulfills the order and ships the items directly to the customer. 

While dropshipping is legal and has gained popularity in recent years, there are potential pitfalls and challenges for both buyers and sellers.

Zendrop Features: Enhancing the Dropshipping Experience

Now, let’s take a closer look at some of the key features offered by Zendrop that set it apart from other dropshipping platforms.

1. Thank You Cards: Adding a Personal Touch

Zendrop allows you to personalize thank-you cards included in the packages sent to your customers. You can design the image, title, message, and address, ensuring a customized experience. With the ability to add discounts and promo codes to the cards, you can entice customers to make repeat purchases and boost customer loyalty. This feature proves invaluable in attracting new customers and retaining existing ones without relying solely on costly advertising campaigns.

2. Auto Fulfillment: Streamlining Order Processing

One of Zendrop’s main selling points is its auto fulfillment feature. Traditionally, order fulfillment can be time-consuming and labor-intensive, especially for high-volume sellers. Hiring virtual assistants to handle order fulfillment can be costly, but with Zendrop, this entire process can be automated. By simply clicking the “auto fulfill orders” button, Zendrop takes care of the rest, saving you time and effort.

3. Tracking: Ensuring Transparency and Customer Satisfaction

Zendrop provides automatic updates on the status of your shipments. Once tracking details are received from their Chinese vendors, Zendrop updates your account and also sends a copy of the tracking number to your customers via Shopify’s API. By offering this level of transparency, you enhance customer satisfaction and build trust in your business.

4. Product Sourcing: Crowdsourcing for Success

An innovative feature unique to Zendrop is the ability to crowdsource products. If the desired product is not already available on the platform, Zendrop will source it and automate the entire process for you.

 After a sale is made, Zendrop provides a quote, usually in line with the price listed on AliExpress. This means that nearly any product available on AliExpress can now be found on Zendrop, expanding your options and streamlining the product sourcing process.

5. Custom Packaging & Private Labeling: Building Your Brand

To succeed in selling products that may be perceived as low quality due to their Chinese origin, strong branding is essential. Zendrop offers custom packaging and private labeling options, allowing you to create a strong brand identity for your products. However, it’s important to note that there is a minimum order quantity (MOQ) requirement for private labeling and custom packaging. You can request a quote from Zendrop’s fulfillment team once you provide your order details.

6. Zendrop Shipping Costs: Finding the Right Option

Zendrop offers express shipping for all orders, with options for both Chinese and US-based suppliers. While economy shipping may be the cheapest option, it’s often less reliable, leading to longer delivery times. It’s crucial to consider your customers’ experience and avoid any surprises by ensuring that your destination country supports the chosen shipping method. 

For a small premium, upgrading to regular shipping can significantly reduce transit times, enhancing customer satisfaction. Express shipping is also available, allowing for faster delivery at a slightly higher cost.

Zendrop Features

Pricing: How Much Does It Cost to Join Zendrop?

Zendrop provides a free plan for users to test the platform or use it as a stepping stone to its paid plans. To maximize the platform’s potential, the Pro plan is recommended, priced at $49 per month or $499 per year. 

While the free plan offers some useful features, it lacks the more advanced options necessary for scaling your business. 

The Pro plan includes benefits like Zendrop Academy, auto-fulfillment, thank-you notes, expedited shipping, and access to the US product catalog. Additionally, Zendrop offers a trial period of seven days, allowing you to evaluate the platform before committing.

Zendrop Product Prices: Competitive Pricing and Quality Assurance

When it comes to product prices, Zendrop generally offers slightly lower prices compared to AliExpress. This is primarily because Zendrop sources products directly from manufacturers or suppliers, eliminating unnecessary middlemen and reducing costs. While Zendrop’s prices may occasionally be higher than AliExpress, there are valid reasons for this. 

Firstly, Zendrop strives to find the highest quality version of a product available, even if it costs a little more. Secondly, Chinese sellers often employ deceptive sales tactics that make their products appear cheaper than they actually are. 

Therefore, Zendrop’s approach ensures better quality and a more transparent pricing structure.

Who Is Zendrop For?

Zendrop caters to a wide range of users, making it suitable for beginners and experienced dropshippers alike. For newcomers to dropshipping from AliExpress, Zendrop simplifies the process, providing a more user-friendly and reliable experience compared to directly dealing with AliExpress vendors. 

Moreover, Zendrop safeguards the interests of dropshippers at any volume. Even if you’re just starting to scale your business and making 30 sales per day of a specific item, Zendrop’s trusted vendors and streamlined processes can save you from potential losses caused by unreliable suppliers.

Who Is Zendrop Not For?

As your daily sales volume exceeds 50 units, it becomes more beneficial to explore alternatives to Zendrop. At this stage, it’s advisable to consider making bulk purchases and dropshipping from a fulfillment center in your home country. 

While Zendrop can be a valuable resource for gauging early product interest, as your sales volume increases, buying in bulk and maintaining a higher inventory can lead to greater profitability. 

For those operating on a tight budget and seeking quick results, using AliExpress directly might be a more feasible option. 

However, it’s essential to conduct thorough research on suppliers to mitigate potential risks, especially for newcomers to AliExpress.

Zendrop vs Sourcinbox vs DSers: A Comparison of Dropshipping Services

Sourcinbox: Efficient and Cost-Effective Fulfillment

Sourcinbox is a Chinese-based dropshipping service that has garnered excellent ratings for its efficient, cost-effective, and reliable fulfillment options. One of the major advantages of Sourcinbox is its ability to connect with Chinese manufacturers directly, allowing you to source products at wholesale prices. This enables you to get started with selling without breaking the bank. However, it’s important to note that Sourcinbox primarily focuses on cost-minimization rather than branding. So, if branding is a key aspect of your business strategy, you may need to consider other options.

DSers: Convenience and AliExpress Integration

DSers is a dropshipping app designed to streamline the order placement process, help you find and import products, and connect with suppliers on AliExpress. It offers convenience and ease of use, making it a valuable tool for dropshippers, especially those who are just starting out. However, it’s important to note that DSers doesn’t provide the advantage of working with an agent who orders in bulk. This means that you may end up paying more for your products since you are still ordering individual items through AliExpress. Despite this, DSers remains a useful resource for those entering the world of dropshipping.

Zendrop: Bridging the Gap Between Efficiency and Branding

Zendrop, on the other hand, strikes a balance between efficiency and branding, making it an appealing choice for many dropshippers. Like Sourcinbox, Zendrop works directly with Chinese manufacturers, ensuring competitive prices for products. 

However, what sets Zendrop apart is its focus on branding and customization. It offers features like personalized thank-you cards, custom packaging, and private labeling, allowing you to create a strong brand identity for your products. This can be particularly advantageous for sellers who aim to establish their own unique brand and stand out from the competition.

Zendrop Pros and Cons: A Balanced Evaluation

Now, let’s summarize the pros and cons of using Zendrop as a dropshipping platform.


  • Wide range of products available, allowing for diverse product selection.
  • Trusted vendors ensure reliability and mitigate risks.
  • Zendrop provides customer support and assists in resolving disputes with sellers.
  • Fair refund policy for buyer protection.
  • Free plan available for testing and evaluation.
  • Comprehensive functionality, including store branding.
  • Automatic tracking and access to express shipping options.
  • Time-saving automation for adding products and fulfilling orders.
  • Lower prices by eliminating multiple middlemen.
  • 24/7 availability of email and real-time chat support.


  • Pricing can be relatively high if paying on a monthly basis.
  • Access to the best features requires a Pro plan subscription.
  • Limited compatibility as Zendrop only works with Shopify.
  • Minimum order quantity (MOQ) required for private labeling and custom packaging.

Is Zendrop a Scam or Legit?

Zendrop is a legitimate platform that simplifies the dropshipping process, reduces risks, and automates various aspects of the business. 

However, it’s important to recognize that making consistent profits through dropshipping can be challenging. The success of a dropshipping business heavily relies on finding products with the potential to go viral, which can cover advertising costs. 

Dropshipping requires continuous efforts in finding new products, creating new stores, testing ads, and searching for reliable suppliers. While some individuals may showcase impressive revenues in dropshipping, it’s crucial to consider the net revenue and sustainability of their businesses.

Learn more: Make Money Online Scams: How to Avoid Them?

A Better Alternative For Making Money Online

If you’re seeking a business model with fewer risks and a more sustainable approach, I highly recommend exploring affiliate marketing as an alternative to dropshipping. 

Affiliate marketing allows you to run a business with minimal costs and without the need to handle customer service. Unlike dropshipping, affiliate marketing doesn’t rely heavily on finding viral products and continuously searching for replacements. It offers a more passive income stream, making it an attractive option for those looking to generate income on the side.

Earning Potential with Affiliate Marketing

Affiliate marketing has proven to be a lucrative venture for many individuals. For instance, a 21-year-old student using free traffic methods and affiliate marketing within the Wealthy Affiliate training platform was able to earn an impressive $7,395 in just one week. Success stories like these highlight the potential of affiliate marketing and its ability to generate substantial income.

Joining Wealthy Affiliate: Your Path to Success

Wealthy Affiliate, a reputable and well-established platform for affiliate marketing, offers a simple pricing structure. The platform provides both free and premium memberships. As a free starter member, you gain access to a wealth of resources, including a vibrant community, live chat, over 500 training modules, networking opportunities, and more. This allows you to explore the world of affiliate marketing at no cost. To experience the full benefits of Wealthy Affiliate, you can upgrade to a premium membership, unlocking additional features and advanced training materials.

You can check out my full review of Wealthy Affiliate here.

Wealthy Affiliate Testimonial


In conclusion, Zendrop offers a comprehensive solution for dropshippers, providing reliable vendors, automated processes, and a range of useful features. It simplifies the dropshipping experience and mitigates risks associated with sourcing products from AliExpress. 

However, it’s crucial to recognize the challenges and limitations of dropshipping as a business model. Considering affiliate marketing as a more sustainable alternative can lead to long-term success with fewer risks and greater earning potential. 

Exploring platforms like Wealthy Affiliate can guide you on a path to passive income and financial freedom. Remember, success in any online venture requires dedication, continuous learning, and adapting to changing market dynamics.

Recommendation: Here’s The Best Alternative

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