Is UserTesting a Scam? (My Honest Review 2023)

If you’re struggling with financial worries or just want to escape a job you hate, you’re not alone. I’ve been there myself and I know how tough it can be to find a way out. That’s why I wanted to share my experience with UserTesting, one of the companies that offer remote work opportunities.

So, what’s the deal with UserTesting? Is it legit or a scam? In this review, I’ll share everything I’ve learned about the company, including who’s behind it, the services they offer, and how it all works. Of course, I’ll also go over some of the downsides, requirements, and the application process.

As an Internet entrepreneur, I’m in a good position to share with you everything I know about online surveys. Over the years, I’ve reviewed many survey sites.

Before I dive in, I want to be clear that I’m not affiliated with UserTesting. That means you can trust that my review will be honest and unbiased. So, if you’re interested in learning more about UserTesting and how it could help you earn some extra cash, keep reading!

At the end of this review, I’ll also tell you the best alternative to UserTesting that has enabled me to make a full-time passive income online.

What Is UserTesting?

UserTesting is a pretty neat platform that’s been around since 2007. It’s designed to give companies valuable insight into how their target customers are interacting with their products. 

Big names like Facebook, Wayfair, Ford, Alaska Airlines, Adobe, Walmart, and more have all benefited from using this service to improve their products, communications, and applications.

Think of UserTesting as an online focus group, but without a moderator. This means that participants can simply follow the brand’s predetermined instructions on the screen, without having to interact with others or answer any questions. It’s super easy and convenient.

So, how does it work? Companies can connect with users who are willing to test their website, app, or product and provide honest feedback. UserTesting offers two plans: the Individual plan and the Enterprise plan. Once the company gathers enough data and comments, they can use that information to significantly improve their product.

Overall, UserTesting is a fantastic resource for companies looking to gain valuable insights into their customers’ needs and wants.

Recommendation: Here’s The Best Alternative

Red Flags For UserTesting

Limited Email Updates

One downside of UserTesting is that you won’t receive email updates when new tests become available. To find out about new tests, you’ll need to log into your account and check your dashboard regularly. This can be inconvenient if you’re busy or don’t have a lot of spare time.

Disqualifications Can Be Discouraging

Another con of UserTesting is that it can be discouraging to get disqualified from tests that require a screener. Even if you’re getting a lot of test invites, you may not qualify for all of them, which can be disappointing. It’s important to keep in mind that this is a normal part of the process and not a reflection of your skills or abilities.

Difficulty Qualifying for Tests

Qualifying for tests can also be difficult, especially if you don’t have excellent English and technical skills. Many tests require you to speak and write fluently in English, and some require technical expertise or knowledge of certain software programs.

Limited Test Options

If you don’t live in the United States, your options for tests may be limited. While UserTesting is available in other countries, most of the tests are geared towards a US audience. This means that if you live outside the US, you may not be able to participate in as many tests as you’d like.

Not a Reliable Source of Income

UserTesting shouldn’t be relied on as a regular source of income. It’s more of a way to make some extra money on the side. While you can earn a decent amount of money by participating in tests, it’s not a sustainable way to make a living.

Slow Load Times on Mobile

If you’re using the mobile version of UserTesting, be prepared for slow load times. It can be frustrating, but it’s something to keep in mind. If you have the option, it’s best to use a desktop or laptop computer to participate in tests.

Inconsistent Screening Process

Some reviewers have mentioned having to take several different tests before being able to use the service, even if they gave UserTesting a positive review. This could indicate an inconsistent screening process that may waste your time.

Misleading and Confusing

Many users have reported that the UserTesting website is misleading and confusing. Some have complained that they are required to answer a long series of market research questions only to be told that they are not suitable for the test. This can be frustrating for users who feel like they have wasted their time.

Slow Response Times

Some users have reported that UserTesting takes a long time to respond to queries or issues. This can be particularly frustrating for those who need to test products for their work, as delays can impact their productivity and deadlines.

Exploitative Screener Surveys

Many users have reported that UserTesting’s screener surveys are too long and exploitative. Some have complained that they are required to answer many personal questions only to be disqualified from the test. This can feel like users are providing free user research to the company.

Poor Support and Payment Issues

Several users have reported issues with UserTesting’s support team, particularly when it comes to payment issues. Users have complained that they are not paid for their work or that their accounts are deactivated for unknown reasons.

UserTesting complaint on trustpilot 1


UserTesting complaint on trustpilot 2


UserTesting complaint on trustpilot 3


UserTesting complaint on trustpilot

Recommendation: Here’s The Best Alternative

Green Lights For UserTesting

Easy Sign-Up Process

Signing up for UserTesting is a breeze. You won’t have to fill out complicated forms or provide extensive personal information. The registration process is quick and straightforward, and you can get started right away.

Quick Selection Status

You’ll receive a quick response to your selection status. Within 48 hours, you’ll know whether you’ve been approved or rejected for a particular test. This means you won’t have to wait long to start earning money.

Standardized Payment

UserTesting only accepts payments through PayPal, making it easy for you to get paid quickly and securely. Payment is standardized, so you don’t have to worry about negotiating fees with each company.

Access to Tutorials

Before starting real tests, you’ll have access to tutorials that can help you do your best and get a 5-star rating. These videos will guide you through the testing process and give you tips on how to provide the most useful feedback.

Free to Sign-Up

You won’t have to pay anything to become a tester on this platform. Your communication skills, profile, and demographics will be taken into consideration. This means that anyone can sign up and start earning money, regardless of their background or experience.

No Legal Documents Needed

No legal papers or proofs are required to sign up for UserTesting. As long as you have an internet connection and a device to complete tests on, you’re good to go. This makes it easy to start earning money right away.

Reasonable Compensation

You’ll receive reasonable compensation for each test you take. Fees range from $3 to $60, depending on the type and duration of the test. This means that you can earn a decent amount of money in your spare time.

Worldwide Participation

UserTesting offers options for people living near the United States, so you don’t have to be located in the US to participate. This means that anyone can sign up and start earning money, regardless of where they live.

Recommendation: Here’s The Best Alternative

Is UserTesting a Scam?

UserTesting is not a scam. It’s a reputable company that’s been around since 2007, which is a long time in web years. However, with the increase in competition, the market value of user testers like us is declining. So, if you’re on a tight schedule or have significant financial constraints, UserTesting may not be the best investment for you.

Many people have raised concerns about its legitimacy, but let’s look at the facts.

First, UserTesting has been around for almost twenty years, which is a testament to its reliability. It also has a strong social media presence with thousands of followers on Facebook, Twitter, Instagram, and LinkedIn. 

And, most importantly, it has a physical location and phone number, which is the most convincing evidence of its legitimacy.

While some users may be upset, I can assure you that UserTesting is a reputable company, and your data is safe.

So, is UserTesting a legit way to make money? Yes, it is. But whether it’s worth your time and effort depends on your individual requirements and circumstances.

You may also check out our article on the best survey sites.

Learn more: Make Money Online Scams: How to Avoid Them?

How to Make Money With UserTesting?

Here’s a quick rundown of how it all works:

Step 1: Sign up by entering your email address and taking a simple practice test to become a part of UserTesting’s global network.

Step 2: Answer some screening questions to help match you with relevant testing opportunities. Keep an eye out for new exams that are regularly posted.

Step 3: By testing and sharing your feedback, you’ll be helping brands improve their products and services. To record your observations, you’ll need to download screen and voice recording software.

Step 4: Earn some extra cash! You’ll get paid $4 for a five-minute test, $10 for a twenty-minute test, or $30 to $120 for a live interview. Just keep in mind that your contributions will need to be approved before payments are released.

So there you have it – a quick guide to getting paid to test with UserTesting.

Recommendation: Here’s The Best Alternative

How Much Can You Make?

The pay for testing can vary depending on the complexity and length of the test, but generally, you can expect to earn anywhere from $3 to $60 per test. Most tests will pay around $10 for each evaluation.

For each 20-minute video you watch and provide feedback on, you’ll earn $10. To get started, all you need is a computer or mobile device to access a website or app and complete a series of tasks. After completing the tasks, you’ll be asked to provide verbal feedback on your user experience.

You don’t need to be an expert to give constructive criticism, but you should have a good command of the English language. The tasks usually take between 10 and 20 minutes to complete.

To get paid for your testing work, you’ll need a PayPal account. It’s also important to note that you’ll need to have access to PayPal from your location in order to receive payment.

After passing the exam, you’ll receive payment within 7 days. So, why not give testing websites and apps a try? It’s an easy way to earn some extra money in your free time!

How to Get Paid?

Well, right now, they only offer one payment option – PayPal. But don’t worry, that’s actually my favorite way to get paid too.

Here’s the deal: UserTesting doesn’t have any minimum requirements for payouts, which is pretty cool. But keep in mind that you won’t get paid right after every test. If everything goes smoothly, you should see your payment in your PayPal account within a week.

So if you’re thinking of signing up for UserTesting, just make sure you have a PayPal account set up to get paid. Easy peasy!

Recommendation: Here’s The Best Alternative

Requirements to Get Started

If you’re interested in becoming a UserTester, there are a few things you need to have to get started. Here are the requirements:

  1. You must be 18 years of age or older.
  2. You should be able to communicate in English.
  3. You’ll need to download UserTesting’s screen/voice recording software.
  4. You’ll need either a Mac or a PC.
  5. You must have a stable internet connection.
  6. Don’t worry about buying an external microphone – internal ones are fine.
  7. Lastly, if you want to get paid, you’ll need a PayPal account.

Once you meet all these requirements, you’re ready to become a UserTester and start earning money by providing valuable feedback!

Supported Countries is now accepting applications from people all over the world! That’s right, you can join from anywhere, as long as you live in one of the following regions:

  • United States
  • Canada
  • Europe
  • Latin America and the Caribbean
  • Asia Pacific
  • Africa, Middle East, and India

Tips to Increase Your Chances of Being Selected for User Testing

If you’re hoping to be selected for user testing, here are some tips that could help you out:

  • Firstly, when submitting your mock exam, make sure the audio quality is up to scratch. No one likes listening to garbled, low-quality audio, so make sure your mic is working well and that you’re in a quiet environment when recording.
  • Next up, it’s important to be fluent in English. Don’t worry too much about having a huge vocabulary – it’s more important that you speak clearly and express your opinion openly.
  • Speaking of which, try to sit somewhere quiet with good sound (headphones are a plus!). That way, your voice will come through loud and clear in the recording.
  • It’s also a good idea to close any unnecessary windows on your computer before starting the test. That way, you won’t accidentally share anything you don’t want to be seen in the sample video.
  • As you work through the tasks, make sure to speak clearly and loudly. Don’t be afraid to talk through your thought process and explain what you’re doing – this can be really helpful for the testers.
  • Finally, when it comes time to give feedback, try to be as detailed as possible. The more information you can give about your user experience, the better!

With these tips in mind, you’ll be well on your way to acing your user testing. Good luck!

Recommendation: Here’s The Best Alternative

Does Usertesting Record Your Face?

Are you curious if your pretty face is being recorded when you sign up for a user testing site? Well, you can relax because UserTesting won’t be capturing your looks. Phew! But hold on, there’s more.

They will, however, be recording your conversation and what’s on your screen. So, if you’re going to be doing a test, it’s best to close or minimize any windows that contain sensitive information. And, of course, make sure to do the same if you have any personal stuff on your screen.

UserTesting Works on iOS, Android, Windows, and Mac

UserTesting is compatible with iOS and Android, as well as Windows and Mac, so you can use it on pretty much any device you’ve got lying around.

The best part? You don’t even need your own computer. With UserTesting, you can use a public computer or even a family member’s computer to run tests. It’s super simple and fast, so you can start earning right away.

I don’t know about you, but getting off the couch can be a real struggle sometimes. So why not make some money while you’re at it? Give UserTesting a try and see how much you can earn from the comfort of your “after work” cushions.

Recommendation: Here’s The Best Alternative

Final Verdict

How to Make Money Working from Home: User Testing and Starting an Online Business

Are you interested in making some extra cash from home? User testing is a fantastic option to consider. While it does come with some risks, such as revealing personal information, it’s a great way to earn money remotely.

However, if you’re someone who values privacy, you might want to think twice before signing up for UserTesting. On the other hand, if you’re willing to share a bit of personal information, registration is free, and it could be just what you’re looking for.

This option can be especially appealing if you’re struggling with mounting debts or unpaid bills. Perhaps you’re a full-time student or a single parent, and you need a flexible way to make some extra money.

If you’re looking for something more long-term, starting an online business might be a great option for you. This could be especially attractive if you’re unable to work regularly due to health reasons or if you’re unhappy in your current job.

Starting an online business may seem overwhelming, but it doesn’t have to be. There are many resources available to help you get started. In fact, let me tell you the best way to begin your online business journey in the next section.

Recommendation: Here’s The Best Alternative

Is There a Better Way to Make Money Online?

If you want to make a stable and secure stream of passive income, I would suggest you start an affiliate marketing business online.

Affiliate Marketing is perfect for anyone who is new to online business. 

In fact, of all the online business models I’ve tried, affiliate marketing is the easiest and most rewarding so far.  

In affiliate marketing, you can actually run your business almost with zero cost and achieve a steady and sustainable passive income to pay for your bills. You don’t need any initial capital and can even do it as a side hustle.

And if you really want to learn affiliate marketing and build a business from scratch, I’d recommend you to get started with the most reputable platform for affiliate marketing: Wealthy Affiliate.

Wealthy Affiliate is an all-in-one platform for building your affiliate marketing business from scratch. It offers you a free account (including a free website) with comprehensive training on SEO (free traffic methods), which enables you to get started with affiliate marketing right away without paying a penny.

But How Much Can You Earn with Wealthy Affiliate?

A 21-year-old student from Wealthy Affiliate was able to earn $7,395 in just 1 week, which means he made more than $1k a day…all while using free traffic methods.

Wealthy Affiliate testimonial

Wealthy Affiliate has existed for 15 years and there are many success stories in the past decade.

To give you more examples, here are some of the other inspiring success stories of Wealthy Affiliate members.

Where to Join Wealthy Affiliate?

Wealthy Affiliate has a very simple pricing scheme. It has a free and premium membership.

If you want to feel about Wealthy Affiliate, you can sign up for the free starter membership here (no credit card required). You can select to be a free member with no time limit.

And as a starter member, you can get instant access to the community, live chat, over 500 training modules, 2 classrooms, networking, commenting, 1 free website, and access to the keyword tool.

You can enjoy all these values without paying a penny. 

So I strongly recommend you register a free account and see it yourself.

Recommendation: Here’s The Best Alternative

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