Userlytics Review – Scam or Legit? Exposed!

Are you looking for a Userlytics review? But you may wonder if it is a scam.

User tests are fantastic because they are simple and usually do not require any special skills or experience. You will not earn enough to make a living from it, but it could be a nice addition to your main source of income.

But is Userlytics a reputable service? Some people call Userlytics a scam, and they have good reason to. I’ll get to that in a minute, but first let me explain who Userlytics is and how it all works.

As a disclaimer, I’m not affiliated with Userlytics. It means I’m not paid to write this review. So you can rest assured that you will get an honest and unbiased review from me.

At the end of this review, I’ll also tell you the best alternative to Userlytics that has enabled me to make a full-time passive income online.

What Is Userlytics?

Userlytics is a San Francisco-based company that has been performing remote user testing since 2009. Since then, due to the success of the platform, numerous offices have been opened in Europe, other regions of North America and Asia.

In a nutshell, Userlytics is a service that allows the input of actual users from around the world to be used for testing websites and mobile applications.

Userlytics is also a reputable company with such well-known clients as:

  • Dunkin Donuts
  • Google
  • Canon
  • Intuit
  • Glassdoor
  • Coca Cola
  • Trivago
  • American Airlines

The customer has a significant say in the selection of testers and the types of activities they perform.

The role of a Userlytics tester is to provide honest, useful feedback to companies to help them develop better platforms.

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How Does Userlytics Work?

Userlytics’ monetization strategy is no different from other paid user testing companies.

There are just five simple actions involved in the whole process:

1. Meet Userlytics’ Requirements

The varying needs of testers is one area where user testing websites may differ.

The Userlytics company has a relatively open registration policy.

Userlytics claims that many user testing projects originate in North America and Europe, so being based in one of those regions is beneficial.

Nonetheless, the platform is growing and is now available in South Africa, Southeast Asia, Japan, China and other countries, which is quite encouraging for this type of side business.

A number of technical requirements for your devices are needed to use Userlytics.

Needed Items for Desktop Testing

  • Mac with OSX 10.13 or higher OR a PC with Windows 7 or higher
  • A normal browser extension like Chrome, FireFox, Safari
  • A microphone (built-in)
  • Some tests also require a webcam
  • The Userlytics Recorder software installed on your device

Userlytics recommends using your device’s built-in microphone rather than an external one that may pick up too much noise or have technical difficulties.

Userlytics also offers mobile testing options.

What you need to do:

  • Apple Android phone with version 5.0 (Lollipop) or higher OR an iPhone with version IOS 11 or higher
  • A microphone
  • The Userlytics app for Android or iOS
  • Some tests also require you to record yourself with your front-facing camera, which must be functional.

I couldn’t find any information on whether mobile testing requires a special microphone or whether the microphone already present in a smartphone is sufficient.

However, if you’re able to meet the minimum requirements on a desktop or mobile device, this site can help you earn more money so you can move to the next level.

2. Sign Up For Userlytics

Only an email address is required to register with Userlytics. To sign up with Userlytics, you must be at least 16 years old and agree to the service’s privacy policy.

Once you have completed the form, Userlytics will send you a confirmation email asking for your consent:

  • Name
  • Country of residence
  • Date of birth
  • PayPal email address
  • Gender
  • Password you want to use for your account

Once you verify your account information, you will become a full member of Userlytics.

3. Complete Your Profile Questionnaires

When you sign up for Userlytics, you only get about 75% through the required demographic questions.

And that’s the point: fully filling out your profile is the best way to get more opportunities to participate in testing.

Since brands only offer testing opportunities to select focus groups, the more information they’ve about you, the more chances you’ve to participate in tests.

You can further fill out your profile by selecting the “Qualify for More Tests” option.

Some queries might be like this:

  • Your type of smartphone and computer
  • Social networks you use
  • Education level
  • Approximate household income
  • Occupation
  • Family status
  • Native language
  • The size of the company you work at

4. Take Tests

If you are selected to take a Userlytics exam, you will be notified by email and given the opportunity to schedule an appointment to take the exam.

It is possible, though not certain, that you will be asked to answer some preliminary questions before you can request a test.

What you do during a testing session will depend on the needs of your client.

However, there are always certain things you must do and rules you must follow during testing. Typically, it involves using a website or mobile app and providing verbal feedback as you navigate and use various features.

Some of the projects Userlytics has completed in the past include:

  • Create a new account on a website
  • Searching for a specific product and proceeding to checkout
  • comparing the customer’s home page with that of a competitor and offering criticism
  • Responding to marketing and visuals
  • Answering a series of questions

What matters most is your feedback; brands can only get better if you give them suggestions on how to make their platforms more user-friendly.

You can let’s know what you like, what you don’t like, what’s confusing and what you think should be changed.

Additional information is always welcome. Just make sure you do everything in the right order and strictly according to the instructions!

It’s important to remember that “average user tests usually take 20 to 40 minutes”, as Userlytics writes.

5. Get Paid

So how much does Userlytics pay? As stated on Userlytics’ website, users can earn $5, $10, $15, or even $90 for testing with Userlytics.

That’s a wide range, but given that most testing sessions last about 20 minutes, I would guess that the average price is around $10.

Assuming a standard rate of $10 to $20 per test, Userlytics seems to pay a pretty respectable hourly rate.

In any case, Userlytics uses PayPal as its payment processor, so a PayPal account is another must.

There will be no free gift cards or direct deposits.

One last point to keep in mind: In order to get paid through Userlytics, your comments must be reviewed and approved by the client.

Also, payments for accepted tests are made once every 15 days, so there will be some time between passing a test and receiving your PayPal money.

Userlytics Requirments

  • Requires a computer running Windows 7 or later or a Mac running macOS 10.7.3 or later.
  • Built-in microphone and webcam
  • High-speed Internet access
  • Supported web browsers (Chrome, Safari, MS Edge, or Firefox)
  • Account with PayPal

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How Much Can Userlytics Testers Make?

Okay, no Userlytics report would be complete without addressing the platform’s most glaring weakness: its potential for financial gain.

User testing jobs are notoriously fickle; some months you can make $50 to $100 or more, while other months you mightn’t qualify for a single test.

That’s just how the gig economy works, and not much, if anything, will change if you fill out a demographic profile.

If you’re looking for a way to get some extra money for drinks, Userlytics is a good option.

If you do get money, it’s a pleasant surprise, but you shouldn’t count on it.

As we learned from another Reddit user, months can go by without you getting a trial opportunity, so it’s a good idea to sign up with many sites if you can.

How Do You Get Paid by Userlytics?

Your test will be designated as “accepted” once the Userlytics client has reviewed and rated your test feedback.

Within 15 days of approval, the money for the test is then paid out. So there is no minimum payout amount.

Your payment will be processed through PayPal, which is one of the most flexible ways to receive money online. During the registration process, you will be asked to enter your PayPal email address. You must use a legitimate PayPal account.

I personally prefer that there is no minimum withdrawal amount. Withdrawing money is now faster and less hassle.

Can you Use Userlytics on Mobile?

Testing on mobile platforms is also possible, as indicated earlier in this analysis. For this, you need to use your mobile device, and since you want to document your actions, an app that can record your screen is an absolute must. The only time you can access the website from a mobile device is now.

Userlytics’ app is perfect for this purpose. It is an app that can record your screen activity and is available in the Google Play Store and the iTunes App Store. With this software, you can start the investigation and record your voice and screen activities. If your mobile device has a front camera, the app can use that as well.

But of course, you should always start with the website. To start a test, you need to enter a code, just like in the preview video we just saw. The app for mobile devices follows the same steps. You still need to visit the website to get the code (or your email).

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Who Can Join Userlytics?

The website is aimed at users from all over the world. So it doesn’t matter where you live to sign up as a tester. Also, you must be at least 16 years old to sign up.

Be patient if you’re trying to find a trial in a country where participation is required.

If you want to participate as a beta tester, you’ll need to download and run software when you sign up so you can record your screen. The program is compatible with both Mac and Windows computers, but the download links are different.

Make sure the version you download is compatible with your PC. As mentioned earlier, a webcam is required to participate in the tests.

Since external microphones often cause recording problems with the software, Userlytics recommends using a webcam with a built-in microphone.

This limits the range of potential users, and the fact that an external microphone is not supported by the software is unusual.

However, most modern webcams are already equipped with microphones, so this is not a problem either.

Next, you should find a nice place for your tests, preferably a well-lit and quiet place. This way, the customer can easily interpret your answers.

So you should have much more success in taking your exams. Make sure you’ve thought about these points before you apply to be a tester.

Can You Get Support From Userlytics?

If you’ve questions about Userlytics, visit the Frequently Asked Questions page. The tester guide contains pretty much everything you need to know, what to do, and what to expect.

If you’ve questions that aren’t answered on the FAQ page, you can contact them at [email protected] You can then simply wait for a response by checking your inbox periodically.

If you’re curious about how the website works, you can find more information on their official YouTube channel. There are quite a few movies there, from which you’ll most likely be able to get some useful information.

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Who Is Userlytics For?

If you’re trying to make some extra money, Userlytics might be the way for you.

If you need to earn money from home due to a health problem that prevents you from working a regular job, or if you need money for some other reason, it won’t replace your job. Unfortunately, user analytics alone won’t help you relax.

Even though you can make some money with Userlytics, a real online income is what you need to achieve the financial freedom you’re looking for if this describes your situation.

Userlytics Pros & Cons

If you’re thinking about whether or not to sign up with Userlytics, here are some pros and cons to think about.


  • Mostly international sidelines
  • Low barrier to entry
  • a high hourly wage
  • Collaboration with cool companies.
  • Allows you to run user tests on your computer and smartphone.
  • PayPal accepts actual cash payments.


  • You have no control over how many tests you receive per month.
  • If you do not have a microphone or webcam, you must first pay a fee to become a Userlytics tester.
  • When weighing the benefits of Userlytics, keep in mind that the limited earning potential is probably the biggest drawback.

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Is Userlytics a Scam or Legit?

Userlytics is not a scam. There is an online payment verification and excellent feedback from former employees, proving that Userlytics is a reputable company that pays its employees.

In conclusion, Userlytics is a reliable company that manages to attract and serve great clients while paying its testers on time.

However, a common complaint with Userlytics is the long wait to receive a test invitation.

All websites with similar functionality to Userlytics suffer from this severe shortcoming.

While I do not think Userlytics is a scam, the low compensation is a major drawback.

What About the Complaints and Scam Accusations?

So here are some of the reasons why you might think Userlytics is a scam.

User testing and online surveys serve a similar purpose in that both are for market research.

Let us say you run a business and are willing to pay for some opinions on your company’s brand new website. You would hope that the comments would be educational and accurate.

You might reject them if you did not think they were legitimate.

If you would not pay Userlytics, the company that gave you feedback, the tester would not get paid either.

Sometimes the information provided to the customer is rejected, the tester is not paid, and the tester accuses the user test or online survey of being fraudulent, whether or not that accusation has merit.

Despite potential concerns like the ones mentioned above, Userlytics is a real company that you can trust.

Moreover, the company NOT is developing an AI that is expected to take over the world one day (although you can never be sure about that).

Sites Like Userlytics

To increase the number of tests you are eligible for, it is a good idea to register with as many user test sites as possible.

Here are some alternatives to Userlytics that you may want to try:

  • Usertesting
  • TestingTime
  • TryMyUI
  • PlaytestCloud
  • Upwork
  • What Users Do
  • UserCrowd
  • User Test

Try a few different ones to increase your chances of getting hired for paid audits, but remember that none of them offer an unlimited supply of work.

Another option is microtask websites, where you get paid for completing very short online tasks.

Similarly, downloading an app that pays you to play games is a great way to have fun while earning some extra cash or gift cards via PayPal simply by trying out new mobile games.

Userlytics Review: Final Verdict

Userlytics is a fantastic addition to a general freelancing approach and a solid way to make some extra money. However, it’s not enough to support a family.

Online survey platforms like Survey Junkie can be used in conjunction with Userlytics to make money. If filling out surveys isn’t your thing, you’ll get paid with InboxDollars for the things you already do online, like surfing the web, watching videos, and visiting websites.

But let’s say you really want to make a living from home.

Starting an online business is ideal if you’ve health problems, your kids need you at home, or the job market is bad.

Let me tell you the best online business to start in the next section.

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Best Alternative of Userlytics to Make Passive Income

If you want to make a stable and secure stream of passive income, I would suggest you start an affiliate marketing business online.

Affiliate Marketing is perfect for anyone who is new to online business. 

In fact, of all the online business models I’ve tried, affiliate marketing is the easiest and most rewarding so far.  

In affiliate marketing, you can actually run your business almost with zero cost and achieve a steady and sustainable passive income to pay for your bills. You don’t need any initial capital and can even do it as a side hustle.

And if you really want to learn affiliate marketing and build a business from scratch, I’d recommend you to get started with the most reputable platform for affiliate marketing: Wealthy Affiliate.

Wealthy Affiliate is an all-in-one platform for building your affiliate marketing business from scratch. It offers you a free account (including a free website) with comprehensive training on SEO (free traffic methods), which enables you to get started with affiliate marketing right away without paying a penny.

But How Much Can You Earn with Wealthy Affiliate?

A 21-year old student from Wealthy Affiliate was able to earn $7,395 in just 1 week, which means he made more than $1k a day…all while using free traffic methods.

Userlytics Review

Wealthy Affiliate has existed for 15 years and there are many success stories in the past decade.

To give you more examples, here are some of the other inspiring success stories of Wealthy Affiliate members.

Where to Join Wealthy Affiliate?

Wealthy Affiliate has a very simple pricing scheme. It has free and premium membership.

If you want to feel about Wealthy Affiliate, you can sign up for the free starter membership here (no credit card required). You can select to be a free member with no time limit.

And as a starter member, you can get instant access to the community, live chat, over 500 training modules, 2 classrooms, networking, commenting, 1 free website, access to the keyword tool.

You can enjoy all these values without paying a penny. 

So I strongly recommend you to register a free account and see it yourself.

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