Shiftsmart Review – Scam or Legit? Truth Exposed!

Are you looking for a Shiftsmart review? But you may wonder if it is a scam.

The Shiftsmart app could be helpful if you are currently unemployed. Job seekers have access to a variety of options thanks to the proliferation of “gig economy” apps.

Shiftsmart follows a growing trend by matching job seekers with local employers offering remote and traditional jobs. Shiftsmart has been serving workers since 2015.

In this review, we will discuss what Shiftsmart is, how it works, and whether you should try it.

As a disclaimer, I’m not affiliated with Shiftsmart. It means I’m not paid to write this review. So you can rest assured that you will get an honest and unbiased review from me.

At the end of this review, I’ll also tell you the best alternative to Shiftsmart that has enabled me to make a full-time passive income online.

What Is Shiftsmart?

If you think of Shiftsmart as an intermediary between you and your next job, it’s much easier to imagine how it works.

The app provides a list of available jobs, each costing between $10 and $20 per hour.

The company serves clients in many different fields, including customer service, retail, and supply chain management.

Shiftsmart is taken up by users who are finding it difficult to get into the workforce, such as those caring for elderly relatives.

Recommendation: Here’s The Best Alternative

Shiftsmart History

In 2015, Aakash Kumar founded Shiftsmart.

Investors poured $95 million into the program because of its potential to improve the lives of an ever-growing workforce.

The company now operates nationwide, and the app now has more than half a million potential workers.

As of April 2022, the number of hourly users had increased to one million.

Based on its growth rate of 1.649% in 2021, New York City-based Shiftsmart was ranked the 96th fastest-growing company in North America by Deloitte financial analysts.

Recommendation: Here’s The Best Alternative

How Does Shiftsmart Work?

Shiftsmart is an online platform where companies can post job openings and potential employees can apply. The San Francisco-based startup launched in 2015 with the goal of improving the lives of all workers by giving them access to more employment opportunities.

If you are looking for a part-time job, Shiftsmart is a great platform for you. All you need to do is register with your email address and phone number after downloading the app to your mobile device.

After that, you still need to take some actions to complete your profile. After that, you can browse the list of job openings on the website. 

Here are some examples of open positions you might want to apply for:

Remote Call Center

Depending on your preferences, you can work as a guest service representative or as a survey taker. Employees in this role take calls from customers who need help and answer their questions. Meanwhile, respondents give their opinions on a variety of products and services during telephone surveys.

In-Person Roles

You may work in retail auditing, technical product testing, or as a store associate.

Delivery Services

If you choose this path, you can search for courier jobs in your area. The local companies that hire you will have you deliver their packages in the city.

After you submit your application for a job, the introduction page will load to guide you through the next steps. In addition to the job description, you’ll have access to online tutorials to help you get started.

It is common practice for some companies and organizations to run background checks on potential employees, especially for higher paying jobs and contracts. This is usually free, but your consent is essential.

Once you have completed the orientation process, you can choose the shift you want and start working. Once your shift is over, you can expect to get paid within the next 72 hours.

When your winnings are ready, you will be notified by the app and can choose to have them transferred to your bank account.

How Much Does Shiftsmart Cost?

Since there are no hidden costs associated with using Shiftsmart, anyone can sign up to use it.

Even though Shiftsmart is free, it comes at a price: your time.

Using Shiftsmart to find work can be a hassle, as you may be offered shifts with different employers or no work at all.

This relative instability can leave you unable to focus on finding a permanent job.

However, for extra income or temporary employment, Shiftsmart can be a good option.

Some former Shiftsmart employees have claimed that they didn’t receive the promised severance pay.

Some users have complained that Shiftsmart customer service is slow to respond when employees have questions.

In addition, Shiftsmart has a large number of users but few open positions.

The market may be oversaturated, making it difficult to get a job. In remote areas, the constraints may be exacerbated.

Recommendation: Here’s The Best Alternative

Features and Benefits of Shiftsmart

As far as the on-demand economy goes, Shiftsmart is a newcomer.

Some gig apps have been around longer, so what sets this company apart?

We spent two weeks with the app and tested a few gigs to find the most promising features for job seekers.

Two of the main selling points for the app are its streamlined connections and customizability.

In the next section of this Shiftsmart review, we will focus on a brief summary of the top five benefits of working for the company.


After using the app for a while, its scope becomes clear.

Over 50 nations are represented in the app’s work networks, and the active user base is constantly expanding.

Shiftsmart gives its employees real-world experience.

Working in different locations for a few weeks allows you to make contacts with potential future employers.

Flexible Staffing Levels

Shiftsmart offers a variety of jobs that fall into four broad categories: Store Associate, Retail Auditor, Technology Tester, and Survey Respondent.

The level of difficulty varies from company to company and requires the necessary skill set to perform the duties.

Keep in mind that when posting these jobs, most employers prefer new hires who have a more flexible schedule.

Shiftsmart works with an intelligent system that connects you with job opportunities based on your preferences.

Screening and Testing

Shiftsmart uses a careful selection process that separates motivated employees from those who are more likely to quit in the middle of a shift.

The testing component evaluates how well an applicant can handle the demands of different work environments and everyday situations.

The selection process not only ensures that companies hire the most qualified applicants, but also assigns workers to shifts that best match their skills and availability.

Remote Options

Many people re-entering the workforce after a long hiatus may be concerned about how their lifestyle will change.

For health care professionals, this may be especially true.

Fortunately, many Shiftsmart employers value the flexibility of their employees.

In fact, many open positions, such as those in call centers and survey call centers, are exclusively for remote workers.

Organized Dashboard

The best way to build a solid portfolio is to collect a number of relevant work experiences. That’s why it’s important to keep detailed records of your work history, including dates, positions held, and an analysis of how your work at each company contributed to your professional development.

With the app, Shiftsmart keeps track of your professional history, saving you time and effort.

In addition, all the credentials, experience, and skills you include in your profile stay there and can be considered for future job openings.

During their employment, workers can receive constructive criticism using the app’s tools.

Users can take stock of their situation and consider how they can improve it.

The Problem Shiftsmart Solves

The job market is becoming increasingly competitive, but Shiftsmart presents itself as the answer to the problem of finding a job that matches one’s skills.

The app specifically aims to centralize available shift work by creating a job marketplace.

When looking for a networking app, Shiftsmart is a good choice.

Of course, the app’s main appeal is the ease with which job seekers can connect with recruiters.

Recommendation: Here’s The Best Alternative

Shiftsmart Requirements

The following conditions must be met before you begin employment with Shiftsmart:

  • You must be at least 18 years old.
  • You must have the right to work in the United States
  • You must invest in a smartphone for work.
  • Fluency in English is required.
  • If you work from home, you must have access to a computer.
  • If you work from home, you must have a good internet connection.
  • Follow the reliability standards for the task or project at hand.

Keep in mind that these basic qualifications may not be all that is required for a particular position or job. If you have not already done so, please review this information before submitting your application.

Who Is Shiftsmart Best For?

Anyone who has been unemployed for more than six months should use Shiftsmart to find work.

Users can get back on their feet and into the workforce with the help of this resource.

It aims to make it easier to find jobs, many of which do not require formal training or experience.

The ability to quickly transition into a new job without having to make a long-term commitment provides more opportunities for people to re-enter the workforce.

This makes it a great option for people thinking about starting a side business or for those already in the care field.

Who Should Not Use Shiftsmart?

You shouldn’t use Shiftsmart if you’re looking for a steady job with a high salary.

Multiple shifts aren’t guaranteed, and turnover is usually higher.

Another drawback is that the platform isn’t ideal if you’re in a remote area with spotty service.

Jobs posted on Shiftsmart tend to have low work experience requirements and a high turnover rate. This means that Shiftsmart is not a good place to advance your professional career.

Another disadvantage is that many of these jobs are not permanent.

Recommendation: Here’s The Best Alternative

Shiftsmart Customer Service

In the on-demand economy, customer service is paramount.

Since workers’ salaries depend on the availability of shifts, it is critical that Shiftsmart and similar apps function without interruption or hindrance.

There is always the possibility that something will go wrong with the planned schedule or that the worker will have to cancel to handle an unexpected emergency.

Although gig apps allow independent contractors to get their work done without interference from a supervisor, it’s still important that they maintain regular communication with the company.

Customers who have questions or concerns can contact Shiftsmart’s Help Center, which includes a list of available topics.

The company also offers other ways to get in touch, such as e-mail, a ticket system, and personal contacts.

Shiftsmart’s Help Center is a great place to get familiar with the app when you first start using it.

It’s a hub for all of the app’s navigation hints.

The suggestions cover a variety of actions, from sending a message to changing your profile.

There’s a dedicated section that covers topics like filling out tax forms and how payments work, in case you have questions about them.

For the first time, we provide instructions on how to become a Shiftsmart partner and make test purchases.

You can also find the FAQs in this support hub.

The most frequently asked questions about Shiftsmart relate to topics such as referrals and survey call responsibilities.

Shiftsmart Customer Reviews

Testimonials are a great way to learn more about a company.

Here are three comments from people who have used the Shiftsmart app in the past:

  • One reviewer praised the quality of the app and the ease of communication during the onboarding process. However, he noted that communication became more difficult once the work began.
  • Another employee was unhappy with the slowness of the app and stated that he was not paid for three shifts.
  • According to the third rater, employees were always available on the phone when a problem with the app needed to be resolved.

Recommendation: Here’s The Best Alternative

Pros of Shiftsmart

  • Employees may set their own schedules and work hours.
  • Additional compensation for certain activities.
  • Immediate withdrawal of funds.

Cons of Shiftsmart

  • There is little work for a large number of employees.
  • Pay is inconsistent.
  • Communication between the employer and the employees is disrupted.

Is Shiftsmart a Scam or Legit?

If you are looking for temporary or contract work online, Shiftsmart is a reliable source. Trustpilot users are split on the rating, giving the company an overall rating of 3.0. The Shiftsmart Partner app has a 3.9 rating and over 8,000 reviews on Google Play.

Overall, over 9,700 users have given the app a 4.5-star rating on the Apple App Store.

Many reviewers have praised the simplicity of the app and the speed of payment. The fact that people can find jobs on the platform has impressed many people.

However, for some users, the display of available layers required numerous restarts of the app due to errors. Very few customers complained that they couldn’t use Shiftsmart because it wasn’t available where they lived.

How Do You Get Paid by Shiftsmart?

You’ll be paid a certain amount per shift you work, and you’ll be notified of this amount before your shift begins.

Normally, shift payments are posted to your Shiftsmart account within 24 to 48 hours after payment is received.

However, there are instances where the change may not be visible for up to five business days.

Some professions no longer require round-the-clock availability. Mystery shopping is a good example of this type of occupation. In this type of occupation, payment isn’t made until the work has been performed and approved. It may also take a few days for this to be confirmed. So you shouldn’t expect to get paid immediately.

Once the money is available in your Stripe account after a successful payment, you can make a withdrawal. There’s no minimum amount required to withdraw your money. If you don’t want to use Stripe, your earnings will be transferred to you via bank transfer within two to three business days.

Don’t wait if you want your money right away, sign up for a Stripe account.

The fact that Stripe doesn’t require minimum withdrawal amounts and offers a straightforward payment system is a big plus in my eyes. Withdrawals are possible at any time. I also appreciate that they offer easy payment options like direct bank transfer, which is a big plus for me.

Recommendation: Here’s The Best Alternative

How Much Money Can You Make?

The potential merit of a gig economy app like Shiftsmart is highly contextual.

The reason I say this is that job availability depends on the city you live in. The earning potential increases in areas where Shiftsmart is used by many companies.

However, if you live in a remote area, you should know that you will be severely limited in your earning potential. Applying is the only way to know what locations are available. Please do not proceed with the application if your city or state is not on the list.

In general, the salary at Shiftsmart companies is very good. Hourly rates range from $10 to $50, depending on your needs.

The income is not spectacular, but it is definitely enough for a part-time job, which is what these tasks are meant for.

Shift work is not meant to replace full-time work. If you expect it to, you are in for a disappointment. However, if you live in a big city with lots of job openings, Shiftsmart can be a great way to earn money.

Can You Use Shiftsmart On Mobile?

An app for Shiftsmart is available on various platforms. It is mandatory to use the app for all shift scheduling.

It is called Shiftsmart Partner and it is an app.

Unfortunately, there is no dashboard for members, so you can not do anything there. You can only use their website to submit applications (which I will talk about next).

They have an app that can be downloaded from the Google Play Store and the Apple App Store. Therefore, your app will work smoothly with the company’s app. Thanks to the intuitively designed user interface, the application is also a breeze to use. You will quickly get used to using it.

All in all, this creates a pleasant experience for the user, which is actually the goal of a mobile app.

Who Can Join Shiftsmart?

Many different countries now have access to Shiftsmart.

As far as I know, membership is open to people from more than 50 nations.

However, the availability of concerts varies greatly from country to country. The United States, the United Kingdom, Canada, and Australia are the best places to look for work.

In addition, as mentioned earlier, there are specialized occupations that are only available in a few major cities and/or states. To become a Shiftsmart employee, you must be at least 18 years old.

Apply for a job as soon as possible. As stated earlier, if the state or city you live in is not listed on the application form for the job you are applying for, you should not apply.

However, if you live in an accessible area (i.e., state), you can submit your form. You will then be directed to the download page for the mobile app. After downloading and logging into the app, you will be able to see all open shifts for the position you applied for. The matter is now closed.

Recommendation: Here’s The Best Alternative

Shiftsmart Alternatives

Below are some alternative job boards to consider if you are interested in expanding your employment opportunities but are not enthusiastic about Shiftsmart.


Wonolo is an all-inclusive job board that helps find entry-level jobs.

After a shift, your employer will give you a rating on how well you did.

Employees have the opportunity to become “Wonolo employees,” which raises their profile among potential customers.

Long-term relationships with higher compensation are made possible by this approach for both employers and employees.

Wonolo employees use rating systems very similar to those used by ride-sharing services such as Uber and Lyft.

Their future employment prospects may be affected by this system.

For those who have worked in logistics, transportation or office management, Wonolo is a good choice.


As a staffing platform, Upshift was designed to reduce the time and cost for companies to assemble a competent workforce.

This app has changed the game for companies that need both temporary and permanent workers on demand.

Those who successfully upshift can be considered for rehire at their previous job.

Employers and employees alike benefit from this arrangement.

You can rate and fill out a survey for each job you do.

If you have previous experience in the hospitality industry, you should apply to Upshift.


Gigsmart is a mobile app that matches self-employed individuals with available jobs in their immediate area.

To apply, you must become a member of an insurance pool made up of independent contractors.

The insurance is very similar to workers’ compensation in that it pays for medical bills and missed work.

Freelancers must pay $1 per hour for insurance.

Gigsmart is a great way to get covered and access health care services when you need medical help.

Shiftsmart FAQ

How long does it take Shiftsmart to pay you?

Five business days after submitting the payment form, you can expect to receive your money if it has been approved by Shiftmart.

Why is Shiftsmart not working?

Even though Shiftsmart technically supports your shift scheduling requirements, there are still a number of scenarios where it will not work.

Therefore, it is recommended that you consult the Shiftsmart Help Center to determine the nature of the problem and whether or not it can be fixed.

Recommendation: Here’s The Best Alternative

Shiftsmart Review: Final Verdict

Shiftsmart is an app that lets you find freelance work on the go. You can do just about everything on your phone, from signing up to applying to choosing your shifts.

If you pass the platform’s selection process, you’ll soon be offered work that pays $10 to $20 per hour. Shiftsmart also ensures that you have access to sufficient training materials for any specialized tools you may need to use.

With what appears to be fair compensation, Shiftsmart is at least worth a look for what it has to offer. In any case, there is no cost associated with downloading and using the app.

However, if you want to make a full-time income online, I have a better recommendation for you.

Best Alternative of Shiftsmart to Make Passive Income

If you want to make a stable and secure stream of passive income, I would suggest you start an affiliate marketing business online.

Affiliate Marketing is perfect for anyone who is new to online business. 

In fact, of all the online business models I’ve tried, affiliate marketing is the easiest and most rewarding so far.  

In affiliate marketing, you can actually run your business almost with zero cost and achieve a steady and sustainable passive income to pay for your bills. You don’t need any initial capital and can even do it as a side hustle.

And if you really want to learn affiliate marketing and build a business from scratch, I’d recommend you to get started with the most reputable platform for affiliate marketing: Wealthy Affiliate.

Wealthy Affiliate is an all-in-one platform for building your affiliate marketing business from scratch. It offers you a free account (including a free website) with comprehensive training on SEO (free traffic methods), which enables you to get started with affiliate marketing right away without paying a penny.

But How Much Can You Earn with Wealthy Affiliate?

A 21-year old student from Wealthy Affiliate was able to earn $7,395 in just 1 week, which means he made more than $1k a day…all while using free traffic methods.

Shiftsmart Review

Wealthy Affiliate has existed for 15 years and there are many success stories in the past decade.

To give you more examples, here are some of the other inspiring success stories of Wealthy Affiliate members.

Where to Join Wealthy Affiliate?

Wealthy Affiliate has a very simple pricing scheme. It has free and premium membership.

If you want to feel about Wealthy Affiliate, you can sign up for the free starter membership here (no credit card required). You can select to be a free member with no time limit.

And as a starter member, you can get instant access to the community, live chat, over 500 training modules, 2 classrooms, networking, commenting, 1 free website, access to the keyword tool.

You can enjoy all these values without paying a penny. 

So I strongly recommend you to register a free account and see it yourself.

Recommendation: Here’s The Best Alternative

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