Call Center QA Review – Scam or Legit? Exposed!

Are you looking for a Call Center QA review? But you may wonder if it is a scam.

How would you like to work from home and earn money as a “mystery shopper”? Is working in a Call Center QA the solution to job insecurity, health problems, or family obligations? They do offer the ability to do phone test purchases from home, but Call Center QA does not recommend it.

Call Center QA has been accused of being a scam. We looked into the matter and found conflicting opinions and warning signs.

As a disclaimer, I’m not affiliated with Call Center QA. It means I’m not paid to write this review. So you can rest assured that you will get an honest and unbiased review from me.

At the end of this review, I’ll also tell you the best alternative to Call Center QA that has enabled me to make a full-time passive income online.

What is Call Center QA?

Call Center QA, reportedly based in Boston, MA, offers phone test buys to customers in the call center industry to help them get an accurate picture of how their agents are performing.

To assess the quality of various call centers, “mystery shoppers” are used to make calls from home to the facilities in question.

Details such as registration requirements, payment plans and bonuses are usually mentioned in our reviews. However, for reasons that will become clear shortly, these details won’t be addressed in this report.

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Is Call Center QA a Scam or Legit?

My investigation of the call center QA didn’t produce sufficient evidence to call it a scam.

Despite my skepticism, I was able to locate a few people on the Internet who claim to have made a decent amount of money with this organization, and membership is completely free.

However, if you’re looking for a well-paying part-time job, I wouldn’t recommend focusing on call center QA.

My point is that there are better methods to make money from home than working as a telephone mystery shopper.

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Call Center QA Community

If you want to find out if you’ve been the victim of a scam, the Call Center QA Facebook page is a great place to start your research.

There’s some talk, and it seems favorable, but there’s not as much activity as you’d expect from what’s supposed to be a solid home-based business (which usually has a lively online community).

Unlike other review portals, however, Facebook comments and reviews are harder to fake because they require profiles that are authentic and have a story to appear genuine.

No pictures of the office or employees are posted, and there doesn’t appear to be a “real” person behind the account.

It’s even much worse: they seem to be faking a non-existent work atmosphere by using stock photos.

Even that’s not enough to label them as scammers (maybe they’re trying to cover up a disorganized workplace), but it’s not exactly convincing either.

Who Owns Call Center QA?

This is the biggest warning sign there is. Apparently, there is no one in charge of the company’s business. At least no one who would say it openly.

There is no way to get in touch with anyone there, and a domain search yields no results. Whois Privacy is used by the call center’s QA department to protect their anonymity.

To be clear, there is nothing unusual about being discreet with your personal information. There are even registrars that set privacy settings as default when registering a domain.

The fact that Call Center QA, which claims to be a company rather than a person or a blog, remains anonymous is curious.

Online surveys are another alternative for those who are just looking for some extra spending money. You can start with little or no investment by taking surveys on sites like Survey Junkie and Inbox Dollars.

However, if you are unable to leave the house for health reasons or because of young children, a full-time job online may be the best option for you.

You just need to know how (and where) to start to get what you want in a world full of junk and fast-moving systems.

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Call Center QA Reviews

Scams are usually easy to spot, and call center QA has more than enough warning signs to be considered one.

The criticisms are particularly harsh. It’s bad enough to receive unfavorable feedback, but to ignore it is unacceptable. Especially on the Better Business Bureau website.

However, not everyone has had a bad experience.

Some are positive, and the “neutral reviews” are usually the most reliable.

Is the praise justified? We can only make assumptions about that. I find it suspicious that they would use fake testimonials.

This is indeed a common phenomenon. Writing fake reviews has become a billion-dollar business. You can find them for sale on freelance marketplaces like Fiverr.

To get back at a company for things like poor service or to hurt the competition, some people choose to buy negative reviews.

Since we can’t verify the veracity of any of the reviews (whether positive or negative), we’ve to rely on the facts we already know about the business, such as the fact that the owner is anonymous, that the BBB hasn’t received a response to a complaint filed against it, that its website registration information is obscured, and that there are no pictures of its employees.

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The Mystery Shoppers Professionals Association

If call center QA were a member of MSPA (Mystery Shoppers Professionals Association), perhaps we could finally put an end to this “fraud issue”.

I’m afraid they aren’t. You’ve to admit, that’s not too shabby.

However, before you accept a job in call center quality assurance, you should know the important details that you might want to reconsider.

You might want to reconsider spending your time on this.

How Much Can You Earn As A Call Center QA Telephone Mystery Shopper?

According to the company’s website, you can earn $5 by participating in a phone trial purchase and completing a short online survey to provide feedback on call center QA performance.

The company also mentions that the feedback form and phone calls only take a few minutes each.

Call Center QA guarantees that payment requests will be processed within seven business days of completing the task.

If you are able to complete a single task in less than 20 minutes, you can expect to earn at least $15 per hour if you work in call center QA.

Call Center QA Review: Final Verdict

There are better ways to work from home than quality assurance in call centers, and I feel bad recommending it (including well-known and reputable mystery shopping jobs).

However, there’s not enough evidence to call them a scam.

Unlike some other companies, Call Center QA doesn’t require payment before work begins. If you’re interested in this offer, there’s no harm in writing an email to get in touch with the company. Express your concerns.

If you feel any of the questions are too personal or inappropriate, you can always set up a replacement email and skip the exams altogether before proceeding.

There are also a lot of scams and quick-fix programs that promise you overnight wealth. So you need to know how (and where) to start right to have any chance of success.

Let me tell you the best way to make money online in the next section.

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Best Alternative of Call Center QA to Make Passive Income

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But How Much Can You Earn with Wealthy Affiliate?

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Wealthy Affiliate has existed for 15 years and there are many success stories in the past decade.

To give you more examples, here are some of the other inspiring success stories of Wealthy Affiliate members.

Where to Join Wealthy Affiliate?

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