20 Best Online Moderator Jobs in 2023

Are you looking for legitimate online moderator jobs? The online world can be vast and chaotic at times, and that’s where moderators play a crucial role – and you could be one of them! 

If you enjoy spending time on social media and have a good understanding of how message boards and forums work, online moderator jobs could be an excellent and straightforward way to earn some extra income.

In this article, we’ll explore the top 20 online moderator jobs for you to apply to.

What Does An Online Moderator Do?

An online moderator, also known as a community moderator or “mod,” plays a crucial role in maintaining the order, civility, and adherence to guidelines within various online platforms, such as chat rooms, message boards, forums, blogs, and social media accounts. Their responsibilities encompass a wide range of tasks to ensure a positive and well-regulated online environment. Here’s a breakdown of what an online moderator job entails:

1. Monitoring Content

Online moderators are responsible for continuously monitoring user-generated content. They must review posts, comments, videos, and other content to ensure it complies with the platform’s rules and guidelines. Offensive, inaccurate, or inappropriate content is flagged and dealt with accordingly.

2. Enforcing Rules and Guidelines

Online moderators play a critical role in enforcing the rules and guidelines set by the platform’s owners. This includes identifying and addressing violations, issuing warnings to users who repeatedly break the rules, and taking more severe actions like banning or suspending accounts when necessary.

3. Dispute Resolution

In online communities, conflicts and disputes can arise. Moderators are often tasked with resolving these issues, whether they occur in chat rooms, forums, or message boards. They act as mediators to maintain a peaceful atmosphere within the community.

4. Customer Service

Online moderators also engage in customer service-related tasks. They may respond to user comments, answer emails or queries, and address complaints promptly. Providing excellent customer service helps uphold the brand’s reputation and user satisfaction.

5. De-escalation

Hostile or confrontational situations can develop in online discussions. Moderators step in to de-escalate tensions, remove offensive content, and restore a respectful and safe environment for users.

6. Advanced Tasks

Some experienced moderators take on more specialized tasks, such as:

  • Engage in Search Engine Marketing: They may match social media content with current events to improve the website’s search engine optimization (SEO) and search rank.
  • Conduct Metrics Analysis: Moderators may use software tools to analyze statistics related to posts, such as popularity, views, conversions, and trending topics in forums and message boards. This helps the platform and its users understand the impact and reach of their content.

Online moderator jobs typically offer the flexibility to work from home, making them attractive to individuals who prefer online work environments and have good attention to detail. They play a pivotal role in maintaining the quality of online interactions, protecting the reputation of the platform or brand, and ensuring that users have a positive and safe experience online.

20 Best Online Moderator Jobs 

1. Khoros

Khoros, a powerful customer engagement platform, emerged from the fusion of Spredfast and Lithium. They offer online moderator jobs that require 1-3 years of experience in social media management or community engagement.

The pay is attractive, ranging from $16 to $21 per hour. If you have the relevant experience, Khoros provides an excellent opportunity to work as a content moderator. You’ll be part of a platform catering to customer care, community engagement, and social media management solutions.

Joining their team allows you to contribute to shaping online interactions and ensuring a positive experience for users.

2. Yelp

If you’re a fan of Yelp‘s business reviews, you might not know that they also offer online moderator jobs.

These positions are open in various locations, and you may need to occasionally attend local events. The best part? Experience requirements are unknown, making it accessible for newcomers.

To apply, simply visit Yelp’s “jobs” page and look for openings in your area. Keep in mind that job availability can depend on specific circumstances or select cities. While the exact pay isn’t disclosed, if you’re a fan of Yelp’s platform, this could be a unique opportunity to contribute to its community.

3. Crisp Thinking

Crisp Thinking offers an exciting online moderator job opportunity. If you’re tech-savvy and know your way around social media, this could be a great fit for you.

They’ve been in the game since 2005, and they specialize in detecting online harm on social platforms. The best part? You can work from home. They pay about £10 per hour, which translates to around $14 per hour.

To join their team, all you need to do is apply online by submitting your resume through their website.

4. Mod Squad

Mod Squad, previously known as Metaverse Mod Squad, has been around since 2007 and collaborates with prominent brands.

They offer online moderator jobs that require applicants to sign a non-disclosure agreement. The pay starts at a minimum of $9 per hour.

The application process is straightforward: just fill out a form and attach your resume. If you’re looking to jump into the world of online moderation, Mod Squad provides an accessible entry point.

This company’s history and partnerships suggest a wealth of opportunities for those interested in content moderation and community management.

5. Baby Center

If you’re a parent, healthcare pro, or just know a lot about parenting and related topics, Baby Center has an online chat moderator role waiting for you.

Their mission is to provide top-notch pregnancy and parenting information to millions of parents worldwide. While the pay details aren’t specified, it’s a rewarding gig for those with expertise in the field.

Check out their website for more info on how to become a content moderator and be part of their mission.

6. Quiip

Quiip is an Australian company that hires online community managers, also known as ‘Quiipees,’ to keep an eye on social media platforms for their clients.

But even if you’re not from the land Down Under, you can still apply if you’ve got the right skills and a deep understanding of Australian culture. While the exact pay isn’t mentioned, it’s a cool opportunity to work in social media moderation.

To apply, send in your resume and a cover letter, and consider making an introduction video to make your application shine.

7. Live World

Live World is an excellent option for those in the United States looking to start a chat moderator job from home.

No prior experience is necessary, and they offer pay ranging from $7.50 to $20 per hour. They often advertise part-time remote moderator positions, making it perfect for those looking to earn extra income without giving up their full-time job.

While preferred, social media moderation experience and multilingual skills are not mandatory for applicants.

8. The Social Element (Formerly EModeration)

The Social Element, formerly known as EModeration, seeks experienced individuals with a background in community management or social customer care.

They offer a starting pay of around $15 to $16 per hour. With a history dating back to 2002, this company specializes in managing the online social media presence of renowned brands like HBO, Smirnoff, Lego, Toyota, and even the TV show Game of Thrones.

9. Zynga

Zynga offers remote chat room moderator positions in the United States.

No prior experience is needed, but candidates with knowledge of online games and good communication skills are preferred. While the exact salary isn’t disclosed, it’s a great opportunity for those seeking community moderation jobs from the comfort of their home.

10. Ask.com (JobVite)

Ask.com, also known as JobVite, offers online moderator positions without requiring prior experience.

All you need are excellent verbal and written communication skills. While they don’t specify the exact pay rates, they focus on social media management for their clients. It’s a great opportunity for those with strong communication abilities to dive into the world of online moderation.

11. Upwork

Upwork provides entry-level online content moderation jobs with flexible hours seven days a week. Fluent English is a requirement. They seek responsible and committed individuals who can manage their work-from-home schedule effectively. Tasks include moderating various content types like comments, live streams, videos, and photos.

Upwork is a platform that frequently lists such opportunities, making it a reliable resource for online moderators.

12. ICUC Moderation Services

ICUC focuses on social media engagement and forum participation. They hire moderators from around the world, making it accessible to many.

While the specific requirements aren’t detailed, they offer a starting salary of $11 per hour. If you speak multiple languages, you’re encouraged to apply as ICUC values multilingual candidates.

It’s an excellent choice for those interested in social media moderation and content management.

13. Facebook Group Moderator

Many Facebook group administrators lack the time to monitor and manage group discussions effectively. You can step in and offer your services as a group moderator, helping maintain a positive environment.

No prior experience is necessary, but being knowledgeable in the group’s subject matter is essential. Compensation details vary but can be negotiated with the group administrators. This provides an opportunity to contribute to online communities while potentially earning compensation for your efforts.

14. Cloudworkers

Cloudworkers provides chat moderator positions where you can engage in conversations and foster customer relationships. These jobs are perfect for those seeking flexible and straightforward opportunities, as no prior experience or specific requirements are needed. While the payment details aren’t specified, this platform offers an exciting way to connect with people online.

15. Labroots

Labroots is seeking individuals who are comfortable in front of the camera. As a moderator for virtual events, you’ll need to maintain professionalism and effectively communicate. While prior experience isn’t required, a bachelor’s degree or equivalent in a Science-related field is necessary. Compensation details aren’t specified, but this opportunity allows you to showcase your expertise on camera.

16. E-Moderators

E-Moderators, a German company, offers online moderator jobs that require no prior experience. These positions focus on creating engaging user experiences, building rapport, and ensuring customers leave with a positive impression. No specific requirements are necessary, making it accessible for many. Payment is based on a per-message rate of $0.26.

17. CrowdSourcedExplorer

If you’re a travel enthusiast, CrowdSourcedExplorer is your go-to. This platform, born post-pandemic, connects travelers with local tips.

As a Website Moderator, your task is to keep things smooth. No experience or specific requirements are mentioned, but you can drop your resume on their website to get started. The pay details are not disclosed, but the opportunity to explore your favorite destinations is a perk in itself. It’s a great way to combine your passion for travel with online moderation.

18. MindSource

MindSource offers a unique gig as a Lyrics Moderator, where you get to ensure the accuracy and quality of music content. No prior experience is necessary; all you need is a passion for music and lyrics. You’ll enjoy an hourly wage ranging from $19 to $24 while indulging in your love for music.

19. Wachsman

Wachsman, a global communication and strategy company, seeks Online Community Moderators. Your role is to engage with Discord and Telegram communities on weekends.

To apply, you should have at least 3 years of online chat room moderation experience and a background in the crypto and blockchain industry. The exact pay isn’t mentioned, but it’s a chance to work in a cutting-edge field and interact with crypto enthusiasts.

Choose the role that resonates with you and embark on your online moderating journey. This opportunity offers a unique chance to be part of the crypto and blockchain community.

20. AviaGames

AviaGames brings excitement to the table with user research moderation in the gaming industry. You’ll be responsible for conducting remote user testing and focus groups.

To qualify, you need experience in user research in the games sector and a Bachelor’s Degree in Game Design, Psychology, or Computer Science. While the pay isn’t specified, you get to dive into the gaming world in a unique way, making it an exciting opportunity for those with the right background and interests.

Learn more: legit ways to make money online.

FAQ About Online Moderator Jobs

1. How Much Do Moderators Get Paid?

The pay for online moderator jobs varies depending on the employer. Rates can range from as low as $9 per hour to $20 per hour for more advanced tasks. Experienced moderators may earn more. According to an article, full-time online moderators or community managers can make anywhere from $31,000 to $70,000 annually.

2. What Is a Moderator vs. Admin?

An admin creates a Facebook group and has complete control over its settings, while a moderator ensures the group’s rules and regulations are strictly followed. Online discussions can become heated or inappropriate due to internet anonymity, which is why moderators play a crucial role in preventing situations from escalating.

3. Is Being a Moderator Easy?

Being a moderator is not an easy job. Moderators are often exposed to abusive content on social media, which can range from physical to emotional abuse and affect their mental health. Some companies even offer counseling as part of the job benefits. Employment as a moderator can also be seasonal or casual, depending on the company’s needs.

4. How Can I Be a Good Online Moderator?

To excel as an online moderator, consider the following tips:

  • Be Friendly: Users turn to you for help, so being friendly and approachable is essential as it also reflects on the company’s image.
  • Be Patient: Dealing with short-tempered individuals, de-escalating situations, and handling offensive comments require patience and readiness to address any issue, no matter how challenging or time-consuming.
  • Be Vigilant: As the eyes and ears of the online community, you must stay aware of everything happening and ensure everyone follows the rules.
  • Increase Typing Speed: Improve your typing speed to respond promptly to queries and mediate situations efficiently. You can test and enhance your typing speed for free on 10fastfingers.com.
  • Be Objective: While guidelines provide clarity, there may be gray areas. It’s crucial to remain as objective as possible and avoid letting personal feelings or opinions sway discussions.

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